Frequently Asked Questions
Everything you need to know about your XYXX experience
What is the standard shipping timeline for my order?
We typically process orders within 24-48 hours. Standard delivery takes 3-5 business days depending on your location, while express shipping options are available at checkout.
What is your return and exchange policy?
We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have the original tags attached. Please note that for hygiene reasons, innerwear cannot be returned.
How do I find the right size for XYXX apparel?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart, as our fits range from slim to relaxed depending on the collection.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, MasterCard, Amex), UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
Are your fabrics sustainably sourced?
At XYXX, we prioritize premium, eco-friendly materials like Lenzing MicroModal and organic cotton to ensure maximum breathability, durability, and a lower environmental footprint.
How can I track my order status?
Once your order is shipped, you will receive an email and SMS with a unique tracking link. You can also track your package directly through the 'My Orders' section on our website.